How to Verify Employment Contract in Singapore

Filipinos who need to process an individual contract verification in Singapore can go to the PH Embassy where the POLO Singapore office is located. Please be guided on the steps below on how you can verify your employment contract properly.

You might be wondering why you need to confirm your employment contract if you’re an OFW in Singapore. The Labor Attaché conducts or applies verification to guarantee that all Filipino migrant employees’ job rights, benefits, and welfare at the worksite are properly protected. It ensures that the employment contracts of overseas Filipino workers (OFWs) comply with current employment laws, standards, and practices in the Philippines and the host country, as well as the Philippine Overseas Employment Administration’s (POEA) documentary requirements for overseas employment.

Due to the pandemic, you must always wear a face mask and use social distance when visiting the POLO Singapore office.

In this article, you’ll learn about the process and guidelines for obtaining an Employment Contract Verification in Singapore.

• Qualifications
• Requirements
  • Individual Contract Verification for Domestic Workers
  • Individual Contract Verification for Skilled / Company Workers
  • 1. What is Employment Contract Verification?
  • 2. Is it possible to get OEC without a verified contract?
  • 3. How long does contract verification take?
  • When you pay the verification fee, you can get your contract verification the same day.
  • 4. Can I skip getting employment contract verification?
  • 5. Can I go to the POLO Singapore office directly to verify my employment contract?
  • 6. What is the POLO Singapore office hour?
  • 7. What is POLO Singapore’s address?
  • 8. What is the POLO Singapore hotline number?
  • 9. What is the email address of POLO Singapore?
  • 10. How much does it cost to process employment contract verification?

  

  Qualifications

  • Filipino workers that have changed jobs onsite and are registered with POEA.
  • Filipinos working in Singapore without a POEA record.
  • Filipino nationals who have been authorized for an employment visa by the Immigration Department.
  • Change of employer and/or name of employer for the first time in Singapore (for example, from a tourist or from another nation).
  • Household service workers (HSWs) (contract verification is every 2-year renewal for Singaporean citizen sponsor and every year for foreign national sponsor).
  • Others on a fixed-term contract (this needs contract verified every renewal).

  Requirements

  Individual Contract Verification for Domestic Workers

  Domestic workers are people who have been granted a work permit or In-Principle Approval (IPA) to perform domestic work.

  • One (1) original copy and one (1) photocopy of signed Standard Employment Contract for Domestic Workers here – https://polosingapore.dole.gov.ph/wp-content/uploads/2022/02/Standard-Employment-Contract-HSW2022.pdf
  • One (1) original copy and one (1) photocopy of employer’s original signed undertaking
  • Link: https://polosingapore.dole.gov.ph/wp-content/uploads/2021/01/Undertaking-of-Employer-of-HSW.pdf
  • Four (4) photocopies of valid work permit or IPA
  • Four (4) photocopies of a passport data page that is valid for at least six months from the date of departure from the Philippines
  • Four (4) photocopies of any legitimate employer identification
  • Two (2) copies of the original Letter of Guarantee for the Philippine Embassy Bond in the amount of SGD 7,000.00 from any reputable insurance firm in Singapore, valid for two years from the date of application at the Philippine Embassy (Note: This is different from the MOM Bond)
  • Employment Contract Verification fee of SG$17.00 (cash only)

  Individual Contract Verification for Skilled / Company Workers

  Workers who issued E-Pass, S-Pass, Personalized Employment Pass, Work Permit for Non-Domestic Work, and In-Principle Approval for any of the above work passes are considered to professionals and skilled workers.

  1. One (1) original copy and one (1) photocopy of employment contract or job offer that has been signed (Note: employers are encouraged to use the POEA Standard Employment Contract for Various Skills)
  2. Four (4) photocopies of a valid work pass or an In-Principle Approval (IPA)
  3. Four (4) photocopies of a passport data page that is valid for at least six months from the date of departure from the Philippines
  4. Employment Contract Verification fee of SG$17.00 (cash only)

  How to Process Contract Verification in Singapore (for domestic workers)

  The contract verification process in Singapore is done at the POLO office. Please be guided on the steps below on the procedure for verifying your labour contract for domestic workers:

  

  Step 2: Choose your preferred date and time available on the calendar.

  Step 3: Complete the required information and click the “Book this Appointment” button.

  • Full Name
  • E-mail Address
  • Singaporean Phone Number
  • Type of Renewal Contract

  Step 4: On your appointment date, go to POLO Singapore. Show to the assigned security personnel a screenshot of the approved appointment, your original valid passport, and your valid ID.

  Step 4: The assigned security personnel will check your name to the list of approved appointments for the day. To avoid long lines, bring the complete set of requirements.

  Step 5: Get a token number from the assigned personnel.

  Step 6: Remain seated at Window 2A or 2B and wait for your token number to be called.

  Step 7: Pay the SG$17.00 (cash only) verification fee and wait for your verified contract to be released.

  How to Process Contract Verification in Singapore (for skilled / company workers)

  The contract verification process in Singapore is done at the POLO office. Please be guided on the steps below on the procedure for verifying your labour contract for Skilled/Company Workers:

  

  Step 2: Choose your preferred date and time available on the calendar.

  Step 3: Complete the required information and click the “Book this Appointment” button.

  • Full Name
  • E-mail Address
  • Singaporean Phone Number
  • Type of Work Pass
  • Type of Contract Verification

  Step 4: On your appointment date, go to POLO Singapore. Show to the assigned security personnel a screenshot of the approved appointment, your original valid passport, and your valid ID.

  Step 4: The assigned security personnel will check your name to the list of approved appointments for the day. To avoid long lines, bring the complete set of requirements.

  Step 5: Get a token number from the assigned personnel.

  Step 6: Remain seated at Window 2A or 2B and wait for your token number to be called.

  Step 7: Pay the SG$17.00 (cash only) verification fee and wait for your verified contract to be released.

  Procedural Guidance

  • To avoid any delays, bring all required documents in a COMPLETE set.
  • Feel free to +65 9113 6552, +65 67373977 Ext. 134 and 135 Monday to Friday, 9:00 AM – 4:00 PM (Closed on Singapore and the Philippines public holidays) for an urgent appointment on contract verification.

  Video: Filipina Shares Experience of Contract Verification at PH Embassy Singapore

  Check out this video clip which features our Pinay kabayan who shared the complete details in order to get an appointment online and then going to the PH Embassy for the contract verification and renewal of her papers:

  Frequently Asked Questions

  If you have any further questions regarding “How to Verify Employment Contract in Singapore”, see the list of frequently asked questions and answers below.

  1. What is Employment Contract Verification?

  Employment Contract Verification verifies that the OFW has a job and an employer, and that the contract conditions match the POEA and host government’s minimum requirements.

  2. Is it possible to get OEC without a verified contract?

  A verified employment contract is the most important requirement for the issue of an OEC. Only the POLO or the POEA can provide verification services.

  3. How long does contract verification take?

  When you pay the verification fee, you can get your contract verification the same day.

  4. Can I skip getting employment contract verification?

  No, you can’t skip getting your employment contract verification because it’s one of the first steps in getting your OEC.

  5. Can I go to the POLO Singapore office directly to verify my employment contract?

  Yes, you can go directly inside the POLO Singapore office. However, due to the COVID-19 pandemic, it is important to schedule an appointment.

  6. What is the POLO Singapore office hour?

  The POLO office in Singapore is open Monday to Friday, 9:00 AM – 4:00 PM (Closed on Singapore and the Philippines public holidays).

  7. What is POLO Singapore’s address?

  POLO Singapore address is 20 Nassim Road, Singapore 258395.

  8. What is the POLO Singapore hotline number?

  You can reach the POLO Singapore office at +65 9113 6552, +65 67373977 Ext. 134 and 135. You may also send a message to the POLO Singapore office via messenger. here – https://www.facebook.com/MWOSPORE

  9. What is the email address of POLO Singapore?

  The email address of POLO Singapore is polo_singapore@dole.gov.ph.

  10. How much does it cost to process employment contract verification?

  The processing fee for employment contract verification in Singapore is SG$17.00 (cash only).

  Summary

  Before an OEC may be given in POLO Singapore, the POEA must verify an OFW’s employment contract. The OFW must make an appointment before visiting the POLO Singapore office to verify the employment contract.

  Everything you need to know about Employment Contract Verification can be found on the POLO Singapore website. To receive all of the benefits associated with being an OFW, you must carefully follow the procedures.

  Contact Information

  POLO Singapore
  Location: 20 Nassim Road, Singapore 258395
  Business Hours: Monday-Friday, 9:00 AM – 4:00 PM (Closed on public holidays of Singapore and the Philippines)
  Office Phone: +65 67373977 | Ext. 134 and 135 – Contract Verification/Agency Accreditation /OEC Concerns / +65 8186 3549 – Contract Verification/Agency Accreditation/OEC Concerns
  Email addresses: polo_singapore@dole.gov.ph – Contract Verification/Agency Accreditation | polosgappointment@yahoo.com – Contract Verification/Collection Appointment, Agency Accreditation Appointment, OWWA Membership Appointment | oecpolosingapore@gmail.com – OEC Concerns | polosgwebinar@gmail.com – Webinar Concerns | polosgaccreditation@gmail.com – Agency Accreditation Concerns
  Website: https://polosingapore.dole.gov.ph/
  Facebook page: https://www.facebook.com/MWOSPORE

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  If you don’t know where Polo Singapore is located, you can follow this direction:

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